Q&A

CAN I WEAR YOUR JEWELRY 24/7?

Yes, you can. 
Our Jewelry made from high-quality materials that are not losing their color and they are water-resistant.
We design our jewelry to fit the modern lifestyle.

WHAT DOES THAT MEAN JAPANESE BEADS?

Japanese Beads are glass beads made in Japan they are very strong and they made in a special way to make their color stable and resist for a lifetime.

WHAT DOES THAT MEAN SILVER STERLING 925?

Sterling silver is the world’s most popular silver alloy. It consists of 92.5% silver and 7.5% other metals (mainly copper to improve durability). It is excellent for jewelry because it preserves the color, luster and the heft of pure silver and vastly improves its durability. No nickel is added to  OAs' sterling silver alloy.

WHAT DOES THAT MEAN WAX CORD?

It is a polyester cord coated with wax it is very durable, water and UV resistant and has stable colors.

WHAT DOES THAT MEAN GOLD-FILLED?

Gold-filled jewelry is composed of a solid layer of gold, which must constitute at least 5% of the item's total weight, mechanically bonded to sterling silver or a base metal. The related terms "rolled gold plate" and "gold overlay" may be used if the layer of gold constitutes less than 5% of the item's weight.

IS WATER CAN DAMAGE THE JEWELRY?

you can use the Jewelry in the Sea and Showers. Do not use our products during Swimming in Swimming pools that contain chlorine in the water.

HOW DO I CLEAN AND KEEPS THE JEWELRY?

The jewelry can be cleaned with dish detergent and hot water. Forbidden to clean the jewelry with abrasive cleaners such as chlorine. After cleaning, dry the jewelry with a soft cloth.

WHICH PAYMENT METHODS DO YOU ACCEPT?

I accept only PayPal.If you do not have PayPal account you can order by credit card through PayPal-choose the PayPal option during checkout, submit your order and "pay now"- scroll down and choose the option "Credit or debit card". You don't need to sign up for using PayPal.

Items ship only after payments clear.

DO YOU OFFER GIFT CARDS?

Yes Yo can buy Virtual Gift card by contacting us info@oajd.co.il send us WhatsApp to +972528429900

WHAT DOES THAT MEAN GOLD-FILLED?

Gold-filled jewelry is composed of a solid layer of gold, which must constitute at least 5% of the item's total weight, mechanically bonded to sterling silver or a base metal. The related terms "rolled gold plate" and "gold overlay" may be used if the layer of gold constitutes less than 5% of the item's weight.

IS WATER CAN DAMAGE THE JEWELRY?

you can use the Jewelry in the Sea and Showers. Do not use our products during Swimming in Swimming pools that contain chlorine in the water.

HOW DO I CLEAN AND KEEPS THE JEWELRY?

The jewelry can be cleaned with dish detergent and hot water. Forbidden to clean the jewelry with abrasive cleaners such as chlorine. After cleaning, dry the jewelry with a soft cloth.

WHICH PAYMENT METHODS DO YOU ACCEPT?

I accept only PayPal.If you do not have PayPal account you can order by credit card through PayPal-choose the PayPal option during checkout, submit your order and "pay now"- scroll down and choose the option "Credit or debit card". You don't need to sign up for using PayPal.

Items ship only after payments clear.

DO YOU OFFER GIFT CARDS?

Yes Yo can buy Virtual Gift card by contacting us info@oajd.co.il send us WhatsApp to +972528429900

General Information

 

If there is some problem with my jewelry you can always return it and get your money back within 14 days of arrival - if the item has not been worn, used or damaged.
Not including the cost of shipping.
Please attach a copy of the invoice/order with name and address in the envelope!
Please contact us within 3 days from receipt.
 
An order that has not been sent yet will be canceled on request immediate.
After delivery cancellation will be after we receive the item back -not including shipping costs.

HOLIDAY SEASON-on holiday season I accept changes or cancellations in order within 5 hours!!! after order, I send very fast in order to arrive quickly and in time so I can not accept changes or cancellations after package delivery!!
 
Repairs:
In case the product was damaged less than 30 days, we will repair or replace the item depending on the damage. Please contact us so solve this out!
An item that damaged 30 days and more after receipt -
We can repair it for an additional fee. Bayer is responsible for return shipping of the item.
Please contact us with any question.
 
Please notice! - An item that had been damaged after 30 days from its receipt is not included in the warranty of the shop.

SHIPPING POLICY

Shipping handling time is between 1-3 days


We Deliver to most of UPS Destinations. The delivery time is  2 -5 days  


CHRISTMAS HOLIDAYS SEASON SHIPPING
During the holidays we cannot guarantee timely shipment arrival! once we send the item is on the shipping carrier control.
 
We cannot control delays by custom authorities in the destination countries
We would appreciate your understanding and patience.
 
We send all packages by UPS (or by others)  door to door with a TRACKING NUMBER so you can track shipment through UPS(or by others) web.
The tracking number is on your shipping notification!
 
Please pay attention that the shipping time during the holidays can be extended!! Please order early enough.


We thank you for your patience and understanding that any delays of the shipping company it is out of our hands and my responsibility.

All our jewelry are packed with a lot of love in an elegant gift box.
If you want to send it as a gift you can specify the address and I'll be happy to send it on your behalf.
 
Please notice- we can't be responsible for orders that did not reach their destination after more than 70 days from the date of order! - please follow the shipment with your tracking number and let me know about any problems ASAP.